It looks great! Service from Courtland was phenomenal and the installer was very professional, knowledgeable and courteous.
Thanks to you and a great team!
Jim, I had the pleasure today of meeting Rob, your technician. I made an appointment a few weeks ago to have one of my two pellet stoves checked. My first encounter with Rob was last night when he called to confirm the appointment and discuss timing.
When he arrived today, exactly on time, he was such a gentleman. From his uniform, to client engagement and technical skills, I couldn’t be more impressed. He was careful not to track in mud, took great care with drop cloths and was so neat and clean.
He talked me through all of the steps to keeping a high functioning stove clean and maintained.
I’ve never engaged a field rep with such terrific customer service. Thank you!
Larry F., Baltimore
I am always satisfied when shopping at Courtland, which is why I always run in there for paint, hardware needs, holiday items, bbq-grilling items, and much more. There is always an employee who is willing to spend time helping to suggest and find the right product needed for a particular job — and never showing impatience with this grandmom’s lack of do-it- yourself knowledge.
Mary B., Nottingham
Great local store with friendly, helpful and knowledgeable people.
Tom R., Joppa
I like the small town feel of this store. The employees make it a point to be as helpful as they can be each time I visit.
Lisa F., Abingdon